1. Introduction
Anagha Solutions ("we", "us", "our") provides accounting, taxation, GST, payroll, business registration, compliance and trademark / intellectual property services from Bangalore, India. We respect your privacy and are committed to handling your information responsibly and only for the purposes stated below.
2. Information We Collect
Our website collects only basic enquiry and contact information from visitors. The information we may collect includes:
- Name
- Phone number
- Email address
- Service required
- Message / enquiry details
- WhatsApp click and contact information
- Basic website analytics and cookies used to improve user experience
We do not collect passwords, payment card details, banking credentials, health data, children's data or any sensitive personal data through this website.
3. How We Use Your Information
The information you submit is used only to:
- Contact you in response to your enquiry
- Provide professional services you have requested
- Maintain records of service requests and client engagements
- Improve the website experience and content
- Meet legal, taxation, accounting, regulatory and record-keeping obligations
We do not sell or rent your personal information. Information is accessed only by authorised personnel at Anagha Solutions on a need-to-know basis to deliver services.
4. Cookies & Website Analytics
Our website may use basic cookies and analytics tools to understand how visitors interact with the site, measure performance and improve usability. These tools may collect non-identifying information such as pages viewed, approximate location, device type and browser. You can manage or disable cookies in your browser settings; doing so may affect parts of the site experience.
5. WhatsApp & Third-Party Communication
When you contact us via WhatsApp, your message and phone number are handled within WhatsApp and are subject to WhatsApp's own privacy practices. We use this information only to respond to your enquiry and provide requested services.
6. Data Retention
We retain enquiry and client-related information only for as long as necessary to provide services and to comply with legal, taxation, accounting, regulatory and record-keeping requirements. General website enquiries may be retained for up to 7 years unless a longer retention period is required by law or by an ongoing professional engagement.
7. Your Rights — Correction, Update & Deletion
You may request correction, update or deletion of your personal information by contacting us using the details below. We will review and process such requests within a reasonable period, subject to applicable legal, taxation, accounting, compliance and professional record-retention obligations.
To make a request, please email mani@anaghasolutions.in with the details of your request.
8. Data Security
We take reasonable steps to protect the information submitted through our website against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites (for example, government portals, WhatsApp, Google Maps). We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The latest version will always be available on this page with the updated date shown above.
11. Contact Us
For any privacy concerns, personal data requests, corrections, updates or deletion requests, you may contact:
We will review and respond to privacy-related requests within a reasonable period, subject to applicable legal, taxation, accounting, compliance and regulatory requirements.
